Continuous Quality Improvement future at WSUSOM

Our Continuous Quality Improvement goals include becoming a Malcolm Baldrige National Quality Award organization. The purpose of the Malcolm Baldrige framework is to bring quality to an organization through three questions within seven categories: Is your organization doing as well as it could? How do you know? What and how should your organization improve or change?

Baldrige Criteria Commentary (Education) 

  • Leadership 
  • Strategy 
  • Customers 
  • Measurement, analysis, and knowledge management 
  • Workforce 
  • Operations 
  • Results 
     

Resources