Principles of Continuous Quality Improvement

Continuous Quality Improvement, adopted from the eight principles of Total Quality Management, provides the tools to help the Wayne State University School of Medicine enhance existing programs, improve effectiveness in the teaching-learning process, foster a collaborative work environment, and tap the expertise of faculty, staff, and students..Learn about quality.

TQM principles

1. Customer-focused 

2. Total organization involvement 

3. Process-centered 

4. Integrated system 

5. Strategic and systematic approach 

6. Continual improvement (for WSUSOM this is CQI) 

7. Data-driven decision making 

8. Communications